Refund policy

 


2. REFUND POLICY

Last Updated: February 24, 2026

Returns

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in resalable condition.

Refund Process

  1. Contact us at pakoostoreofficial@gmail.com with your order number
  2. We'll provide return instructions
  3. Ship the item back to us
  4. Refund will be processed within 5-7 business days after we receive the item

Non-Refundable Items

  • Sale or clearance items
  • Damaged or used products
  • Items without original packaging

Shipping Costs

Original shipping charges are non-refundable. Return shipping costs are the customer's responsibility unless the item is defective.

Exchanges

We offer exchanges for different sizes or colors subject to availability.

Contact Us

Email: pakoostoreofficial@gmail.com